In compliance with the GDPR regulations, we need to answer the following questions:
The short version:
For customers we keep information about name, e-mail, address, products owned, serial numbers, spent amount, payment method (no payment details), IP address (for fraud prevention) and download history.
For newsletter recipients we keep information about name and e-mail.
You may review, change or remove your information from our records at any time, just e-mail us at firstname.lastname@example.org.
The long version:
For our customers (desktop only):
For our newsletter recipients:
Order information is kept by Fastspring, read their terms here.
For internal analysis, we have a local, encrypted & anonymized copy of orders.
We have made several other security precautions (encrypted hard-drives, two-factor authentication, 20+ digit password changed regularly, minimum number of employees that can access the information).
For our customers, we sometimes need to send product updates or new versions.
For the newsletter, we frequently send information about new products, discounts and other news connected to our products.
To view or change what information we keep, e-mail us at email@example.com.
To be completely removed from our records, email us at firstname.lastname@example.org. Please note that this also removes your right to receive product updates and support.
You may unsubscribe from our newsletter list, via the opt-out link in every e-mail.
You may review or change your information, e-mail us at email@example.com.
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